Shipping & Returns
We strive to make your shopping experience as smooth as possible. Below, you’ll find all the details about our shipping and return policies.
Shipping Information
We offer fast and reliable shipping options to ensure your order arrives promptly.
- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Methods: We provide various shipping options, including standard and expedited delivery.
- Shipping Rates: Costs vary depending on the destination and delivery speed. These will be calculated at checkout.
- International Shipping: We ship to multiple countries worldwide. Duties and taxes may apply depending on your location.
Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with an item, you may return or exchange it within the specified return period.
- Return Window: Items must be returned within 30 days of delivery.
- Conditions: Products must be unused, in their original packaging, and with all tags attached.
- Return Process: To initiate a return, visit our Returns Center at outletdaleofnorway.com and follow the instructions.
- Refunds: Once your return is received and inspected, we’ll process your refund to the original payment method. Please allow a few business days for the refund to appear in your account.
- Exchanges: If you’d like to exchange an item, please place a new order and return the original product for a refund.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately. We’ll arrange for a replacement or refund as quickly as possible.
For any further questions regarding shipping or returns, please visit our Help Center at outletdaleofnorway.com.